Effective Date: [15th April 2026]
Guide Air Heating and Air Conditioning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request HVAC services in Tampa, Lutz, Land O’ Lakes, Wesley Chapel, and surrounding areas.
Information We Collect
- Personal Information: Name, phone number, email address, and service address when you contact us or request service.
- Service Information: Details about your HVAC system, service requests, and appointment history.
- Usage Data: IP address, browser type, pages visited, and interaction data collected automatically.
How We Use Your Information
- Schedule and provide AC repair, installation, and maintenance services
- Respond to inquiries and customer support requests
- Improve website performance and user experience
- Send service updates, reminders, or promotions (only if you opt in)
Advertising & Analytics
We use third-party tools such as Google Ads, Google Analytics, and Meta (Facebook) Pixel to understand how visitors use our website and to improve our marketing efforts. These tools may collect information such as your IP address, pages visited, and actions taken on our website using cookies or similar technologies.
Remarketing
We may use remarketing services to advertise on third-party websites after you visit our site. This means you may see ads from Guide Air Heating and Air Conditioning on Google or Facebook platforms.
Sharing Your Information
We do not sell your personal information. We may share data with:
- Trusted service providers who help operate our business
- Advertising partners such as Google and Meta for marketing and remarketing
- Legal authorities if required by law
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can disable cookies through your browser settings.
Your Choices
You have control over your data and advertising preferences:
- You can opt out of personalized ads through your Google Ads settings
- You can manage your ad preferences on Facebook
- You may request access, correction, or deletion of your personal data
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Guide Air Heating and Air Conditioning
Tampa, Florida, USA